Privacy Policy

CONTENTS:

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• Definitions and Interpretation

• Who is the Registered Data Controller?

• The Data Controller’s Representative

• The Business of the Company

• Sources of Personal Data Collection and Relevance of Policy

• Consent

• Legitimate Business Interest

• Personal Data Collected & Held

• Personal Data Storage

• Company Use of Personal Data

• Anonymous and Aggregated Data

• Use of Personal Data to Contact You

• Circumstances when the Company may Release Your Personal Data to Others

• Duration for which the Company will keep your Personal Data

• Data Security

• Call Recording

• Links to other Websites

• Social Media

• Maintenance of Website

• Online Reporting – Google Analytics

• Online Advertising – Google Adwords

• Cookies

• Your Rights under GDPR and DPA 2018

• Complaints

• Policy Changes

• Queries regarding this Policy

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DEFINITIONS AND INTERPRETATION:

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The following terms shall have the following meanings:

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• “Cookie” – a small text file placed on your device by our site.

• “Cookie Law” – relevant parts of the Privacy and Electronic Communications Regulation 2003.

• “DPA 2018” – Data Protection Act 2018.

• “GDPR” – General Data Protection Regulation.

• “Identifiable Natural Person” – GDPR defines as “one who can be identified, directly or indirectly…”

• “IP Address” – a number assigned to your device by your Internet Service Provider.

• “Personal Data” – GDPR defines as “any information relating to an identified or identifiable natural person.”

 

1. WHO IS THE REGISTERED DATA CONTROLLER?

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Gouden Riche Events, referred to as the “Company.”

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2. THE DATA CONTROLLER’S REPRESENTATIVE

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The Company’s Data Protection Officer acts as the Data Controller’s Representative.

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3. THE BUSINESS OF THE COMPANY

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Gouden Riche Events excels in event management and related services.

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4. SOURCES OF PERSONAL DATA COLLECTION AND RELEVANCE OF POLICY

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This Policy relates to Personal Data collected from you via various channels, including Company-related websites, social media, mobile devices, and Wi-Fi access points.

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5. CONSENT

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The Company seeks your consent for lawful data processing. You have the right to withdraw consent at any time.

 

6. LEGITIMATE BUSINESS INTEREST

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Personal Data may be used under Legitimate Business Interest, subject to your right to withdraw consent.

 

7. PERSONAL DATA COLLECTED & HELD

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Categories of Personal Data collected include personal details (name, address, email, telephone), financial details, goods and services information, and inquiries.

 

8. PERSONAL DATA STORAGE

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Data is stored within the Malaysian zUnion with contractual safeguards in place. No third parties access Personal Data without lawful basis.

 

9. COMPANY USE OF PERSONAL DATA

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Data is used for service improvement, communication, administration, site effectiveness, and advertising. IP Addresses are used for calculating usage levels and diagnostics.

 

10. ANONYMOUS AND AGGREGATED DATA

 

The Company may aggregate or anonymize data for analysis and business planning purposes.

 

11. USE OF PERSONAL DATA TO CONTACT YOU

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The Company contacts you for transactional and marketing purposes based on consent. Social media communications are managed based on provided data.

 

12. CIRCUMSTANCES WHEN THE COMPANY MAY RELEASE YOUR PERSONAL DATA TO OTHERS

 

Personal Data may be shared in compliance with laws, with your consent, legal requirements, or for personal/public safety.

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13. DURATION FOR WHICH THE COMPANY WILL KEEP YOUR PERSONAL DATA

 

Personal Data is retained based on transactional, tax, legal obligations, and marketing interests. A Data Retention Policy is available upon request.

 

14. DATA SECURITY

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Personal Data is protected using encryption, two-factor authentication, and secure storage. Access is restricted to authorized personnel.

 

15. CALL RECORDING

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Telephone calls may be recorded for training and monitoring purposes.

 

16. LINKS TO OTHER WEBSITES

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Third-party websites have independent privacy policies. The Company is not liable for their practices.

 

17. SOCIAL MEDIA

 

Social media links and buttons may lead to third-party cookies. Personal Data shared on social media is subject to respective platform privacy settings.

 

18. MAINTENANCE OF WEBSITE

 

Third-party services are used to maintain website security and performance.

 

19. ONLINE REPORTING – GOOGLE ANALYTICS

 

Google Analytics is used for website analysis. Anonymized data is sent to Google for improvements.

 

20. ONLINE ADVERTISING – GOOGLE ADS

 

Google Adwords may be used for advertising. Conversion tracking cookies are employed.

 

21. COOKIES

 

Various categories of cookies, including strictly necessary, functional, performance, and targeting cookies, are used. Users can manage cookies through browser settings.

 

22. YOUR RIGHTS UNDER GDPR AND DPA 2018

 

Rights include access, rectification, erasure, restriction of processing, notification, data portability, and appropriate decision making.

 

23. COMPLAINTS

 

Complaints can be lodged with the Company and, if unsatisfied, with the Information Commissioner’s Office.

 

24. POLICY CHANGES

 

The Company reserves the right to amend this Privacy Policy, with updates posted on its websites.

 

25. Microsoft Clarity policy:

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We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.  

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26. QUERIES REGARDING THIS POLICY

 

For questions about this Privacy Policy, contact us.